Systems Administrator

Description

• Monitor and maintain server operating systems, network security, and backup strategies
• Monitor and maintain server hardware and other network infrastructure devices
• Evaluate needs for new and revised systems; identify and recommend possible improvements in computer systems
• Installing new hardware and software; test and monitor the operation of computer hardware and software; configure   hardware and software to meet departments’ needs
• Evaluate and resolve system problems; identify and obtain appropriate resources for the resolution of complex problems; correct routine problems by making minor repairs to computer equipment and/or entering specialized commands or data into systems; contact appropriate resources for additional assistance
• Collaborate with other IS Staff in the development of training materials and programs as needed
• Consult with external tech support personnel when needed to determine best solutions and improvements to systems deficiencies
• Document and regularly update policies and procedures related to all routine IT functions
• Collaborate with other IS Staff to define help desk protocols for resolving ‘trouble calls’ and execute procedures to ensure timely problem resolution and communication of progress with users
• Provide support to the VP of Information Systems on such matters as requested
• Instruct computer system users in the use of computer equipment and of computer applications; answer questions and assist in resolving problems regarding the methods and procedures for using computer applications
• Represent and preserve the best interest and integrity of the company whenever and wherever possible

Requirements

• Bachelor’s Degree (B.A.) 
• Four years of related work experience successfully contributing in a high technology environment, preferably Intel/Microsoft
• Windows Server, Desktop configuration, and Group Management policy
• CrowdStrike, Veeam, Microsoft Entra and Exchange
• SQL Server
• OR equivalent combination of education and experience