What are the responsibilities and job description for the Junior IT Administrator Desktop Support Infrastructure position at Spectrum Marketing Companies?
Job Description
Job Description
About Us :
Spectrum marketing Companies’ IT team is expanding, and we’re looking for a Junior IT Administrator to join our collaborative and thriving environment. This role offers an exciting opportunity to work in a fast-evolving industry and gain hands-on experience in a variety of IT disciplines, including desktop support, networking, and server management.
Position Overview :
The Junior IT Administrator will be responsible for providing essential desktop support to our internal teams, ensuring that hardware, software, and network issues are resolved quickly and efficiently. In addition to desktop support, you will have the opportunity to develop skills in server maintenance, networking, and IT infrastructure management. This is a great opportunity to advance your career while learning and contributing to our growing IT department.
Key Responsibilities :
- Desktop Support :
o Provide first and second-level support for desktop-related issues, including hardware, software, and network connectivity problems.
o Troubleshoot and resolve issues with operating systems, applications, printers, and peripheral devices.
o Perform installations, configurations, and updates for desktop hardware and software.
o Ensure timely resolution of support tickets, prioritizing urgent issues and maintaining excellent communication with end users.
o Assist with the setup and deployment of new workstations and equipment.
o Work closely with senior IT team members to learn about server management, including installation, configuration, and maintenance of servers.
o Assist in the management of network infrastructure, ensuring reliable and secure connectivity.
o Help monitor server performance, backups, and disaster recovery processes.
o Maintain detailed documentation of support tickets, procedures, and IT systems.
o Assist with system audits and reporting on IT asset inventory.
o Work with other departments to understand their IT needs and provide appropriate solutions.
o Contribute to IT projects and initiatives, learning from experienced team members.
Qualifications :
Preferred Skills :
What We Offer :
Physical Requirements
Join us and take the next step in your IT career while working in a fast-paced, exciting environment!
Company Description
Spectrum Marketing Companies is ranked as one of the top national direct marketing organizations in the country. With two production facilities in Manchester, NH, over 150 employees and 4,000 clients under management the career opportunities are endless. We're rapidly expanding staffing in all areas of our business including; marketing representatives, client service, creative services, digital marketing and production functions. If you're looking to enter a dynamic industry that’s continually evolving Spectrum may be your next home. For more information, visit
Company Description
Spectrum Marketing Companies is ranked as one of the top national direct marketing organizations in the country. With two production facilities in Manchester, NH, over 150 employees and 4,000 clients under management the career opportunities are endless. We're rapidly expanding staffing in all areas of our business including; marketing representatives, client service, creative services, digital marketing and production functions. If you're looking to enter a dynamic industry that’s continually evolving Spectrum may be your next home. For more information, visit
