What are the responsibilities and job description for the Store Manager - Bolivia, NC position at Spectrum Paint East LLC?
Job Description
Job Description
Store managers are responsible for all aspects of store operations. Responsibilities include employee management, ensuring customer satisfaction, inventory control, and achieving sales targets. The store manager will also assist customers in selecting paint and materials.
Store Hours are Monday through Friday, 7 : 00 a.m. to 5 : 00 p.m., and Saturday, 8 : 00 a.m. to 4 : 00 p.m. The store is closed on Sundays.
Job Responsibilities :
- Oversee and ensure the efficiency of all daily operational procedures
- Achieve sales targets and profit plan by controlling expenses, determining the proper amount of inventory, and growing net contribution
- Working with the Sales Team as a contributor to overall regional sales targets
- Assist with recruiting, onboarding, and hiring of new staff
- Train new employees and provide ongoing education for all employees
- Schedule and manage employee work hours, vacation requests, and store labor hours
- Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
- Demonstrate a strong understanding of company products and be able to educate staff about products
- Assist customers over the phone and in the store with questions and orders regarding architectural, commercial, and industrial paint products and coating materials
- Prepare orders by mixing / tinting paint to customers specifications
- Accurately identify and match paint colors
- Accurately process cash and credit card transactions while maintaining a cash drawer
- Occasionally make deliveries to customers safely and efficiently using a company vehicle
- Load and unload the delivery vehicle as needed
- Provide a high level of customer service, ensuring that customers are satisfied with the products and services
- Ensure that customer issues are quickly and efficiently resolved
- Manage miscellaneous tasks around the store such as stocking, cleaning, filing, organizing, etc.
- Other duties as assigned by Regional Management
Knowledge, Skills & Abilities :
Candidates must be able to pass a background check and / or MVR check, as applicable for the role
This job requires standing, stooping, kneeling, bending, walking, gripping, reaching overhead, lifting, climbing stairs, gripping, and carrying the product to and from delivery vehicles frequently.
Spectrum Paint Company is an Equal Opportunity Employer.
