What are the responsibilities and job description for the Support Services Coordinator position at Spectrum Staffing Services/HRStaffers Inc.?
Job Description
We are seeking a highly motivated Support Services Coordinator to join our team at Spectrum Staffing Services/HRStaffers Inc. This role will be responsible for coordinating and processing customer sample requests and shipments, ensuring seamless execution.
Responsibilities
- Manage customer interactions, resolving issues in a timely and professional manner.
- Collaborate with technical teams to manage questionnaires and technical documentation.
- Maintain close coordination with supply chain, warehouse, and forwarders to minimize delivery delays.
Requirements
- Bachelor's degree in Business or related field.
- Minimum 2 years of experience in customer service or account management.
- Strong analytical mindset with excellent problem-solving skills.
- Experience using CRM/ERP systems.
- Excellent communication and relationship-building skills.
