What are the responsibilities and job description for the 2025 Summer Intern: Assoc Analyst Digital Svc & Customer Experience position at SPECTRUM?
The Spectrum Internship Experience
Who is Spectrum? We are a Connectivity Company. We connect our customers to superior communications and entertainment products with the highest quality service.
As a Spectrum Intern, you’ll be essential to two teams — your respective department and your Intern peer group. Our internship will provide you:
- Paid, full-time work experience that offers exposure to business culture.
- Opportunities to gain new skills and elevate the ones you already have in a dynamic, forward-thinking business setting.
- Hands-on experience at an industry-leading telecommunications company
- Assigned mentor and interactions with senior executives to help you accomplish practical goals you can add to your résumé.
Begin your career journey with Spectrum, named one of the Top 100 Internship Programs in the United States by WayUp. Apply Today!
Your role
Your role as a Customer Operations Intern will: Support the Digital Service & CX team concentrating efforts on heat mapping and analytics tied to our support content, mapping a plan to support team projects, or creating the foundations of a digital library for tagging and saving brand-approved messages, files, images, and videos that can fuel our Customer Commitment and cross-team tagging systems.
What you will bring with you
You are a motivated and driven student who is currently enrolled in a full-time bachelor's degree program with a GPA of 3.0 or higher, and you must have a graduation date between December 2025 and June 2026.
For this position, you need to bring your bachelor’s degree and a desire to learn how you can impact the customer experience at Spectrum.
This is a learning-intensive program designed to give you essential business insights and hands-on experience in your field. It’s a full-time, 10-week commitment from May 28, 2025, through August 1, 2025. This internship is located in Stamford, CT.
Skills and experience required for this role include:
- Ability to thrive in a team environment and work independently
- Ability to travel locally to Spectrum Intern development events and activities throughout the program
- Ability to work 100% in office
- Analytical skills
- Communication Skills - Verbal and Written
- Proficiency in Microsoft Office: Word, Excel, PowerPoint, Access
GGN100 2024-38541 2024
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
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