What are the responsibilities and job description for the Cable Technician position at SPECTRUM?
Job Description
Spectrum is seeking a Field Technician to join our team. As a Field Technician, you will be the face of Spectrum's products and services, working directly with customers to install and repair services, and educating them on proper use of their equipment.
You will perform installations, disconnects, downgrades, and upgrades for residential customers, all while providing world-class customer service. This role requires strong technical skills, problem-solving abilities, and excellent communication skills.
As a Field Technician, you will work independently in a variety of environments, including outdoors, using hand tools, and navigating different types of terrain. You will also have opportunities to learn new skills and advance your career through training and mentoring.
Key Responsibilities:
- Install and repair services for residential customers
- Provide exceptional customer service and educate customers on proper use of their equipment
- Work independently in various environments, including outdoors
- Learn and apply new technical skills through training and mentoring
Requirements:
- High School diploma or equivalent work experience
- Strong technical skills and problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and navigate different types of terrain
- Valid driver's license and satisfactory driving record within company standards
Benefits:
- Competitive pay
- Comprehensive benefits package
- Opportunities for advancement and career growth
- Learning culture with 160 hours of training and hands-on experience
About Spectrum:
Spectrum is a leading telecommunications provider serving nearly 32 million customers across 41 states. We offer a range of products and services, including internet, TV, mobile, and voice. Our mission is to integrate high-quality service with clearly superior entertainment and communications products that exceed customer expectations.
