What are the responsibilities and job description for the Customer Experience Manager (Hiring Immediately) position at SPECTRUM?
Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you.
At Spectrum, we keep nearly 32 million customers connected across our 41-state footprint. Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions, including Spectrum Internet®, mobile, TV, and voice.
BE PART OF THE CONNECTION
As a Retail Store Manager you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum’s leading services.
WHAT OUR RETAIL STORE MANAGERS ENJOY MOST
- Collaborating with peers to build high preforming teams through best practice sharing.
- Coaching and developing sales reps to reach their personal and professional goals.
- Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.
- Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.
You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and inclusive, actively building each other up and celebrating each-others’ successes.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Working inside a retail store environment
Schedule : Travel and flexibility to support store hours as business needs dictate.
Preferred Qualifications
SPECTRUM CONNECTS YOU TO MORE
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LI-ANNABU
SRL411 2025-46193 2025
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including : Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability / vets. Learn about our inclusive culture.
