What are the responsibilities and job description for the Customer Experience Specialist position at SPECTRUM?
Job Role
At Spectrum, we are committed to delivering exceptional service and innovative technology to our customers. As a Field Technician, you will play a key role in achieving this goal by installing and repairing services, providing technical support, and ensuring that our customers have a positive experience with our company.
Key Responsibilities
- Install and repair services for residential customers
- Provide technical support and troubleshooting assistance to customers
- Work with hand tools and equipment to install and repair services
- Collaborate with internal teams to resolve customer issues
Requirements
- High School diploma or equivalent work experience
- Problem-solving skills with a technical aptitude
- Ability to work independently with minimal supervision
- Excellent communication and customer service skills
What We Offer
- Competitive pay and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The chance to make a real difference in people's lives
