What are the responsibilities and job description for the Customer Service and Sales Performance Manager position at SPECTRUM?
Spectrum's Retail Store Managers are passionate about delivering exceptional customer experiences and driving sales growth. If you share this vision, and want to be part of a dynamic and innovative team, we'd love to hear from you.
About the Role
This is a fantastic opportunity to join a leading telecommunications company, where you'll be responsible for leading a high-performing sales team. As a Retail Store Manager, you'll be accountable for achieving sales targets, while maintaining a focus on customer satisfaction and employee engagement.
Key Accountabilities
- To develop and execute sales strategies that drive revenue growth and improve customer loyalty.
- To build and maintain strong relationships with customers, partners and stakeholders, through effective communication and collaboration.
- To manage and motivate a team of sales representatives, providing coaching and support to ensure they achieve their targets.
Requirements:
- 3-5 years of sales and customer service experience, preferably in a retail environment.
- Proven track record of achieving sales targets, with a focus on customer satisfaction and employee engagement.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
Benefits:
- Competitive pay and incentives, with opportunities for career growth and development.
- A supportive and inclusive team culture, with regular training and coaching sessions.
- The chance to make a real difference in the lives of our customers, while contributing to the success of our business.
