What are the responsibilities and job description for the Customer Service Professional Job position at SPECTRUM?
Job Description
We are seeking a highly skilled and customer-focused individual to fill the position of Customer Service Professional. In this role, you will be responsible for providing world-class customer service, answering customer inquiries, and resolving any issues that may arise.
As a Customer Service Professional, you will work closely with our customers to understand their needs and preferences, and provide solutions that meet their requirements. You will also be responsible for escalating complex issues to senior colleagues for support.
- Key Responsibilities:
- Provide world-class customer service
- Answer customer inquiries
- Escalate complex issues to senior colleagues
About Our Company Culture
Spectrum values diversity, equity, and inclusion, and is committed to creating a positive and inclusive work environment. We believe that every employee has a unique perspective and contribution to make, and we strive to foster a culture of respect, empathy, and understanding.
