What are the responsibilities and job description for the Customer Success Manager position at Spectrum?
Drive Customer Satisfaction and Sales Growth
SPECTRUM is seeking a skilled Retail Store Manager to lead our sales team and drive customer satisfaction. As a key member of our management team, you will be responsible for building strong relationships with customers and driving sales growth through effective coaching and training.
You will collaborate with peers to build high-performing teams and share best practices to drive results. Additionally, you will develop sales reps to reach their full potential through personalized coaching and mentorship.
- Key Responsibilities:
- Deliver exceptional customer service and build positive relationships with customers.
- Cultivate creativity and expertise within the sales team through coaching and training.
- Maintain a positive company image and operational excellence.
Requirements:
- Experience: 3-5 years of sales and customer service experience, preferably in a retail environment.
- Technical Skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
- Travel: Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle.
