What are the responsibilities and job description for the Field Service Technician position at SPECTRUM?
At Spectrum, our mission is to deliver exceptional service and innovative technology that exceeds customer expectations.
We are seeking a Field Technician to join our team. In this entry-level role, you will work under supervision to install, repair, and maintain services for residential customers. You will also provide world-class customer service, educate customers on proper use of their Spectrum services and equipment, and perform basic to advanced installations, disconnects, downgrades, and upgrades.
The ideal candidate will be a team player with great customer service and professionalism skills, as well as technical acumen. You will enjoy working in the field, building relationships both internally and externally, and using your problem-solving skills to resolve issues.
We invest in your learning through comprehensive training programs, hands-on experience, and mentoring to advance your skills. We offer dynamic growth opportunities, paid training, and a chance to move up and around the company.
In addition, we value diversity and inclusion, providing equal opportunities for employment and advancement. Our strong community of 95,000 employees works together to serve over 31 million customers across 41 states.
If you are a motivated individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
