What are the responsibilities and job description for the Field Service Technician position at SPECTRUM?
Job Title: Field Technician
Schedule: Sunday-Thursday, 12pm to 9pm (1 hour break), Tuesday-Saturday, 12pm to 9pm (1 hour break)
About the Role:
We are seeking a highly skilled and customer-focused Field Technician to join our team. As a Field Technician, you will be the face of our products and services, interacting with customers in their homes and providing world-class service.
Key Responsibilities:
- Install and repair services for residential customers
- Provide education on proper use of Spectrum services and equipment
- Perform basic to advanced installations, disconnects, downgrades, and upgrades
- Work independently and as part of a team to meet customer needs
Requirements:
- High School diploma, GED, or equivalent work experience
- Technical aptitude, computer and software application use
- Excellent communication and problem-solving skills
- Ability to walk over varied terrain in all weather conditions, carrying tools and equipment
Benefits:
- 160 hours of paid training and hands-on experience
- Opportunities for advancement and career growth
- A dynamic and supportive work environment
About Us:
Spectrum is a leading communications company serving nearly 32 million customers across 41 states. We are committed to growing a diverse workforce and providing equal opportunities for employment and advancement.
We invest in your learning and development, offering a range of benefits and programs to help you succeed in your career.
