What are the responsibilities and job description for the Field Service Technician position at SPECTRUM?
Field Technician
We are seeking a motivated and customer-focused Field Technician to join our team. As a Field Technician, you will be the face of Spectrum's products and services, delivering essential and innovative technology to customers while exceeding their expectations.
The ideal candidate will have excellent communication and technical skills, with the ability to work independently in a field-oriented role. You will be responsible for installing and repairing services for residential customers, educating them on proper use of their Spectrum services and equipment, and providing world-class customer service.
Key Responsibilities:
- Install and repair services for residential customers
- Educate customers on proper use of their Spectrum services and equipment
- Provide world-class customer service
- Work independently in a field-oriented role
Requirements:
- High School diploma or equivalent
- Problem-solving skills with technical aptitude
- Ability to accurately measure distances and work with hand tools
- Excellent communication and professionalism skills
- Ability to interpret analytics from soft tools and troubleshoot issues
- Valid driver's license with satisfactory driving record
- Ability to travel to and from assigned territories and company facilities
Benefits:
- Learning culture with 160 hours of training and hands-on experience
- Dynamic growth opportunities within the company
- Competitive pay and total rewards package
