What are the responsibilities and job description for the Field Technician position at SPECTRUM?
About the Job
At Spectrum, our mission is to integrate high-quality service with superior entertainment and communications products that exceed customer expectations.
Key Responsibilities
- Install and repair services for residential customers.
- Provide world-class customer service.
- Complete installations, disconnects, downgrades, upgrades, and reconnects.
What Our Field Techs Enjoy Most
- Working in the field
- Learning technical and engineering skills on the job
- Building relationships both internally and externally
- Problem-solving and overcoming daily obstacles
- Team camaraderie
Requirements
- High School diploma, GED, or equivalent work experience
- Technical skills: Problem solver with a technical aptitude, computer and software application use.
- Skills: Communication, professionalism, time management, organization, critical thinking, responsible/reliable.
- Abilities: Interpret analytics from soft tools such as meters and handheld devices. Troubleshooting. Read, write, and speak English language.
Spectrum Connects You to More
- Learning Culture: 160 hours of training, hands-on experience, and mentoring
- Dynamic Growth: Paid training and opportunities to move up and around the company
- Competitive Pay: Generous starting pay
- Total Rewards: Comprehensive pay and benefits package
