What are the responsibilities and job description for the Field Technician position at SPECTRUM?
Field Technician
You are a team player with great customer service and professionalism. You enjoy using your technical acumen to work in the field.
About the Role
We keep nearly 32 million customers connected across our 41-state footprint. Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base.
You will deliver essential and innovative technology that people use in everyday life while consistently exceeding the expectations of our growing customer base.
You are the face of Spectrum's products and services as a Field Technician. In this entry-level role, we will equip you with the proper training to work efficiently in the field.
- Install and repair services for residential customers
- Educate customers on proper use of their Spectrum services and equipment
- Perform basic installations, disconnects, downgrades, and upgrades
The Field Technician will also be trained to complete reconnects.
What We Offer
- Learning Culture: 160 hours of training, hands-on experience, and mentoring to advance your skills
- Dynamic Growth: Paid training and opportunities to move up and around the company
- Competitive Pay: Generous starting pay
- Total Rewards: Comprehensive pay and benefits package
Requirements
- Education: High School diploma, GED, or equivalent work experience
- Technical skills: Problem solver with a technical aptitude, computer and software application use
- Skills: Communication, professionalism, time management, organization, critical thinking, responsible/reliable
- Abilities: Interpret analytics from soft tools such as meters and handheld devices, troubleshooting, read, write, and speak English
- Valid Drivers license with satisfactory driving record within company standards required
