What are the responsibilities and job description for the Inbound Sales Rep (Community Solutions) position at Spectrum?
Job Description
At A Glance
Ambitious goal-getter. Courteous communicator. Confident problem solver. If this sounds like you, working on Spectrum’s Community Solutions Inbound Sales team may be the right next step in your career.
Our Community Solutions team keeps more than 9 million customers connected, including residents of apartments, HOAs, senior living properties, off-campus student housing, RV parks, and marinas. In this professional Sales Rep role, you’ll interact with residents living within multiple dwelling unit (MDU) communities that already have exclusive agreements with Spectrum.
BE PART OF THE CONNECTION
Spectrum is America’s fastest-growing TV, Internet, and Voice provider. By understanding our high-quality products and services, you’ll evaluate and discuss the benefits and available upgrades to new and existing customers. When you grow our network, the company grows, and your career will grow, too!
WHAT OUR INBOUND SALES REPRESENTATIVES ENJOY MOST
● Representing a Fortune 100 company and market leader
● Establishing rapport with and educating customers
● Being rewarded for effectively closing sales calls, and meeting or exceeding sales goals
● Assessing customers’ needs, selling the right technology solutions, and ensuring customers understand our bulk community agreements
● Acting as a consultant when evaluating and discussing Spectrum’s products and services
● Creating best-in-class customer experiences and developing long-term relationships to retain customers
We’re a fast-paced sales team working inside our 24/7 bustling call centers. On any given day, you will work towards meeting and exceeding sales goals, grow customer accounts, overcome objections, and handle billing or support inquiries. Depending on your schedule, hours may vary and may include weekends and holidays. If you're consultative and enjoy talking to people, you’ll feel at home inside Spectrum’s Community Solutions Inbound Sales team.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
● Education: High school diploma or equivalent
● Experience: 3 months of sales or related experience
● Skills: Effective communication, customer service, multi-tasking, problem solving
● Abilities: Sound judgement, motivated, results-driven, work well under pressure
Preferred Qualifications
● Experience working in a call center environment
● Mobile/Wireless sales experience
● Knowledge of cable, TV, Internet, and/or Voice products and services
SPECTRUM CONNECTS YOU TO MORE
● Dynamic Growth: We invest in your learning by providing paid sales training and opportunities to move up and around the company
● Competitive Pay: Earn an hourly base pay starting at $20.00 per hour along with lucrative commissions. Top performers can earn as much as $79,000 annually!
● Supportive Teams: We collaborate and encourage one another, offer coaching sessions, and want to see you succeed
● Total Rewards: Our comprehensive benefits are among the best in the industry
At A Glance
- Starting pay: $20.00 per hour plus commission with .75 shift differential for shifts that start at or after 11:00 AM.
- Average target compensation $60k plus, top performers can earn $74k plus, with a guaranteed commission of $4500 during the first 6 month on the job. Inbound Sales Agents earn an hourly base pay starting at $20.00 p/hr ( $.75/hr for Shift Diff pay depending on scheduled start time) plus commission.
- Full-time inbound sales role signing up bulk/multiple dwelling unit customers with our services and assisting with billing and accounts, as needed. NO COLD CALLING
- Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.
- The role is "in-center"
Ambitious goal-getter. Courteous communicator. Confident problem solver. If this sounds like you, working on Spectrum’s Community Solutions Inbound Sales team may be the right next step in your career.
Our Community Solutions team keeps more than 9 million customers connected, including residents of apartments, HOAs, senior living properties, off-campus student housing, RV parks, and marinas. In this professional Sales Rep role, you’ll interact with residents living within multiple dwelling unit (MDU) communities that already have exclusive agreements with Spectrum.
BE PART OF THE CONNECTION
Spectrum is America’s fastest-growing TV, Internet, and Voice provider. By understanding our high-quality products and services, you’ll evaluate and discuss the benefits and available upgrades to new and existing customers. When you grow our network, the company grows, and your career will grow, too!
WHAT OUR INBOUND SALES REPRESENTATIVES ENJOY MOST
● Representing a Fortune 100 company and market leader
● Establishing rapport with and educating customers
● Being rewarded for effectively closing sales calls, and meeting or exceeding sales goals
● Assessing customers’ needs, selling the right technology solutions, and ensuring customers understand our bulk community agreements
● Acting as a consultant when evaluating and discussing Spectrum’s products and services
● Creating best-in-class customer experiences and developing long-term relationships to retain customers
We’re a fast-paced sales team working inside our 24/7 bustling call centers. On any given day, you will work towards meeting and exceeding sales goals, grow customer accounts, overcome objections, and handle billing or support inquiries. Depending on your schedule, hours may vary and may include weekends and holidays. If you're consultative and enjoy talking to people, you’ll feel at home inside Spectrum’s Community Solutions Inbound Sales team.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
● Education: High school diploma or equivalent
● Experience: 3 months of sales or related experience
● Skills: Effective communication, customer service, multi-tasking, problem solving
● Abilities: Sound judgement, motivated, results-driven, work well under pressure
Preferred Qualifications
● Experience working in a call center environment
● Mobile/Wireless sales experience
● Knowledge of cable, TV, Internet, and/or Voice products and services
SPECTRUM CONNECTS YOU TO MORE
● Dynamic Growth: We invest in your learning by providing paid sales training and opportunities to move up and around the company
● Competitive Pay: Earn an hourly base pay starting at $20.00 per hour along with lucrative commissions. Top performers can earn as much as $79,000 annually!
● Supportive Teams: We collaborate and encourage one another, offer coaching sessions, and want to see you succeed
● Total Rewards: Our comprehensive benefits are among the best in the industry
Salary : $20 - $60
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