What are the responsibilities and job description for the Installation Technician position at SPECTRUM?
Job Summary
Spectrum is seeking a skilled and dedicated Field Technician to join our team. As a Field Technician, you will be responsible for installing and repairing services for our customers, educating them on proper use of their Spectrum services and equipment, and providing world-class customer service.
Key Responsibilities
- Perform basic to installations, disconnects, downgrades, and upgrades for residential customers
- Provide technical support and troubleshooting assistance to customers
- Work with hand tools and equipment to install and repair services
- Collaborate with internal teams to resolve customer issues
Requirements
- High School diploma or equivalent work experience
- Problem-solving skills with a technical aptitude
- Ability to work independently with minimal supervision
- Excellent communication and customer service skills
What We Offer
- Competitive pay and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The chance to make a real difference in people's lives
