Lead Site Reliability Engineer

JOB SCOPE

 

This position is responsible for leading design, development and implementation efforts of cloud based technologies. In this role, you will use your development and operations knowledge to identify and prioritize issues, find solutions to common problems and mentor and support junior staff to help support our Cloud infrastructure enterprise wide. This includes working with our entire engineering organization and Enterprise Architecture.

DUTIES AND RESPONSIBILITIES

• Assist in analyzing code for reliability issues, components, and infrastructure and system level problems.
• Work with architects, teach leads, test leads and stakeholders to identify points of failure.
• Define and lead Blue-Green deployment approach to enable zero-downtime deployment.
• Lead and improve the tooling and automation of our infrastructure to minimize manual work, increase performance, and decrease the frequency and severity of incidents.
• Lead technical hands on implementations for our Cloud service offerings.
• Define the type of alert requirements, exceptions and messages to be monitored that will trigger the alerts and recovery.
• Establish best practices for system logging, monitoring, health checks, and recovery.
• Define approach for scale up and scale down and ensure Infrastructure provisioning scripts and automation meet required implementation.
• Work with QA lead, Tech leads, architects to ensure test automation, security testing is integrated with our Cloud solutions and pipeline.
• Lead or assist with Root Cause Analyses (RCAs).
• Provide critical input into the selection, configuration, and implementation of new and existing technology solutions.
• Demonstrate high ownership and ability to drive issues to resolution.
• Highly organized and have the ability to juggle many tasks without losing sight to the highest priority items.
• Assists in the development and documentation of technical standards.
• Implements approved methods of procedure.
• Highly skilled in load balancing; F5 and A10
• Leads project-related stand-up meetings
• Perform other duties as requested.

BASIC / MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science or related field, or equivalent experience
• Load Balancer configuration management 5
• Network experience 5
• System Administration experience 5
• Troubleshooting 5

REQUIRED JOB QUALIFICATIONS

• Advanced experienced with managing both physical and Virtual infrastructure
• Advanced experienced with multiple operating systems (e.g. Windows and Linux)
• Experience with network design, network architecture, protocols, and network topology
• Advanced experience with SLB platforms (A10, F5)
• Advanced experience implementing a variety of cloud service models (e.g. Private, Public, Multi-Cloud)
• Experience scripting in one or more languages (e.g. Python, Shell, PowerShell, Ansible or Perl)
• Experience with CI/CD tools (Puppet, Ansible, Jenkins)
• Advanced experience managing monitoring and alerting tool
• Prior experience working in an Agile environment
• Familiar with containerized workloads (e.g. Kubernetes, Openshift, TKGI)
• Advanced experienced with firewalls, routing and load balancing
• Skilled in troubleshooting methodologies
• Must have excellent written and oral communications, including technical documents, and process documents.
• Requires attention to detail and excellent organizational skills
• Ability to contribute independently as well as be a team player
• Advanced experience managing small projects
• Self-starter, ability to manage tasks with little supervision

PREFERRED QUALIFICATIONS

• Cisco networking 3
• Firewall configuration management 3
• CI/CD experience in a customer facing, production environment 1
• Experience as a Site-Reliability/DevOps System Engineer 3
• AWS or other cloud computing platforms 1

WORKING CONDITIONS

• Office Environment
• On Call support, on a rotation basis

ISY314 2025-47066 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2025-02-17 09:38 PM (UTC) and will be extended if necessary.

The base pay for this position generally is between $98,900.00 and $175,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.



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Salary : $98,900 - $175,300