Network Engineer / Systems Engineer IV

This posting has been extended beyond the initial anticipated closing date.

JOB SCOPE

Leads in the planning, design, development, implementation, and execution of innovative application and platform solutions related to security, network routing infrastructure, service delivery, datacenter and service desk management, OSS, and BSS systems. Drives identification and adoption of best in class operational practices and procedures across a multidimensional, high complexity back office space for business as usual tasks, deployment, incident management, monitoring and detection, capacity planning, forecasting, resiliency, hardening, and DR / HA. Designs and establishes corporate operational playbooks, standard operating procedures, develops and implements platform enhancements and makes recommendations for improvements. Leads implementation of approved application and data center architecture and designs and security solutions. Leader in staff development efforts.

This position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week.

If the following job requirements and experience match your skills, please ensure you apply promptly.

DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Responsibilities include : designing, deploying, managing, and ensuring stability of the application and platform ecosystem and related back office infrastructure, network elements and data centers to provide network security, high availability, fault tolerance, and scalability to effectively and efficiently support mission critical business systems.
• Demonstrates a high level of competence in IT operations, application monitoring, deployment and configuration management, availability and performance optimization, capacity management and forecasting, cloud computing, network routing infrastructure, datacenter operations troubleshooting critical issues, and coordination of implementation.
• Demonstrates a high level of competence in LAN / WAN technologies, routing and switching platforms, firewall and load balancers, troubleshooting critical issues, and coordination of implementation. Represents the Engineering Department working closely with Architects and Engineers in designing, modeling, and implementing new technologies.
• Become a trusted partner of our engineering team through the delivery of excellent customer service and knowledge that will allow our business to grow.
• Troubleshoots and resolves major APO systems and CBO network issues.
• Assists and leads efforts for design, redesign, and operational efficiencies as business objective and strategies evolve.
• Project management – document project requirements including scope, costs, schedule, testing and terms of delivery to ensure project is completed with highest level of quality on time and within budget.
• Mentors and trains other Engineering personnel in key elements of networking systems and provide technical presentations to instruct co-workers and other production services support individuals.
• Research and identify technology opportunities and their application to the business.
• Test and validate all new hardware and software for proper configuration and performance.
• Adhere to industry specific local, state, and federal regulations, as applicable.
• Knows, understands and follows company policy.
• Performs other duties as requested by supervisor.

BASIC / MINIMUM QUALIFICATIONS

REQUIRED JOB QUALIFICATIONS

PREFERRED QUALIFICATIONS

WORKING CONDITIONS

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