What are the responsibilities and job description for the Residential Connectivity Sales Manager position at SPECTRUM?
About Our Ideal Candidate
We are seeking a highly skilled and experienced Field Operations Director to join our team. As a key member of our leadership team, you will be responsible for overseeing the daily operations of a geographically assigned sales team that sells to our residential customers offering best-in-class services.
The ideal candidate will have strong leadership and management skills, the ability to prioritize multiple tasks and initiatives in a fast-paced environment, and excellent communication and interpersonal skills. You will also possess knowledge of direct sales practices, cable or telecommunications services, and experience working in an outside sales or related field.
Key Responsibilities:
- Oversee daily operations of a geographically assigned sales team.
- Recruit, interview, hire, and train Residential Connectivity Sales staff.
- Develop and implement plans to address knowledge and training gaps within the team.
- Monitor payroll process and ensure timely and accurate approval of all commission payments.
- Handle employee relation issues, including performance appraisals, coaching, and training.
Requirements:
- Bachelor's degree in business or marketing, or equivalent work experience.
- 2 years of Outside Sales or related work experience.
- Knowledge of direct sales practices, cable or telecommunications services.
