What are the responsibilities and job description for the Residential Connectivity Supervisor position at SPECTRUM?
About Us
Spectrum Networks offers high-speed internet, TV, Mobile and Voice services to nearly 32 million customers in 41 states. When you join us, you're joining a strong community of employees working together to serve our customers and keep them connected.
Job Summary
We are seeking an experienced supervisor to lead our Residential Connectivity Sales team. The successful candidate will possess excellent communication, interpersonal and organizational skills. Strong project management skills and the ability to prioritize multiple tasks and initiatives in a fast-paced environment are essential.
Main Duties and Responsibilities
- Recruit, interview, hire, and train Residential Connectivity Sales staff.
- Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner.
- Possess the knowledge and expertise to lead, guide, and develop Residential Connectivity Sales Specialists in their role.
- Identify knowledge and training gaps within the Residential Connectivity Sales Specialist team and develop plans to address them.
- Be familiar with reporting and analytics necessary to drive and support business decisions.
Qualifications
- Ability to read, write, speak and understand the English Language.
- Valid driver's license, satisfactory driving record within Company required standards, and auto insurance.
- Experience with consumer education of products and services preferred.
