What are the responsibilities and job description for the Residential Sales Specialist position at SPECTRUM?
About Spectrum
Spectrum is a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states. We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.
Job Description:
This role involves connecting people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.
Responsibilities:
- Actively and consistently supports all efforts to simplify and enhance the customer experience.
- Acquires new residential customers through door-to-door contact from assigned leads.
- Conducts proactive consultative needs analysis with new prospective customers.
- Develops and presents sales presentations/proposals on products and services that meet customers' needs.
- Achieves monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
- Well-informed about competitors' activities in assigned territory; informs manager of any changing competitive pricing programs or marketing directives.
Qualifications:
Required Skills/Abilities and Knowledge:
- Ability to read, write, speak, and understand the English language.
- Engaging interpersonal skills.
- Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
- Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices.
Benefits:
We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
