What are the responsibilities and job description for the Retail Store Director position at SPECTRUM?
Retail Store Director
Empower your team to achieve exceptional results by fostering a culture of collaboration, innovation, and customer satisfaction. As a Retail Store Director at Spectrum, you will be responsible for driving business growth, developing high-performing teams, and delivering an unparalleled customer experience.
About the Role:
- Cultivate a positive store environment by promoting best practices and peer-to-peer knowledge sharing
- Coach and develop sales representatives to reach their personal and professional goals, enhancing their skills and confidence
- Build strong relationships with customers, utilizing effective communication and problem-solving techniques to exceed expectations
Key Responsibilities:
- Promote operational efficiency and effectiveness through process improvement initiatives
- Maintain a high level of customer satisfaction by addressing concerns and providing solutions in a timely manner
- Lead by example, demonstrating a customer-centric approach and inspiring team members to do the same
