What are the responsibilities and job description for the Retail Store Manager position at SPECTRUM?
Empower a team to exceed goals and foster their professional growth by joining Spectrum as a Retail Store Manager.
Spectrum keeps nearly 32 million customers connected across our 41-state footprint through our Retail Sales team, powering more than 700 store locations that serve our communities and customers with state-of-the-art solutions including Spectrum Internet, mobile, TV and voice.
Be Part of the Connection
As a Retail Store Manager, you will inspire your team, sharing subject-matter expertise while cultivating creativity within an incentive-based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum's leading services.
Key Responsibilities:
- Collaborate with peers to build high-performing teams through best practice sharing.
- Coach and develop sales reps to reach their personal and professional goals.
- Evaluate store success by building positive customer relationships and utilizing probing techniques to overcome obstacles.
- Communicate with customers in a retail setting, delivering a positive company image while exceeding operational metrics.
You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and inclusive, actively building each other up and celebrating each other's successes.
What You'll Bring to Spectrum
- Experience: 3-5 years of sales and customer service experience.
- Working inside a retail store environment.
- A high level of comfort with personal technology.
- Technical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
- Abilities: Lift up to 35 lbs. and stand for prolonged periods of time.
- Schedule: Travel and flexibility to support store hours as business needs dictate.
Spectrum Connects You to More
- Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company.
- Competitive Pay: Reap the rewards of crushing sales targets with generous commissions, base salary, and lucrative incentives.
- Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed.
- Total Rewards: See all the ways we invest in you—at work and in life.
