What are the responsibilities and job description for the Sales and Customer Experience Director position at SPECTRUM?
Spectrum's Retail Store Managers play a critical role in driving sales growth and delivering exceptional customer experiences. If you have a passion for sales and customer service, and want to be part of a dynamic and innovative team, we'd love to hear from you.
About the Role
This is a fantastic opportunity to join a leading telecommunications company, where you'll be responsible for leading a high-performing sales team. As a Retail Store Manager, you'll be accountable for achieving sales targets, while maintaining a focus on customer satisfaction and employee engagement.
Key Accountabilities
- To develop and execute sales strategies that drive revenue growth and improve customer loyalty.
- To build and maintain strong relationships with customers, partners and stakeholders, through effective communication and collaboration.
- To manage and motivate a team of sales representatives, providing coaching and support to ensure they achieve their targets.
Requirements:
- 3-5 years of sales and customer service experience, preferably in a retail environment.
- Proven track record of achieving sales targets, with a focus on customer satisfaction and employee engagement.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
Benefits:
- Competitive pay and incentives, with opportunities for career growth and development.
- A supportive and inclusive team culture, with regular training and coaching sessions.
- The chance to make a real difference in the lives of our customers, while contributing to the success of our business.
