What are the responsibilities and job description for the Sales and Customer Experience Director position at SPECTRUM?
Spectrum is seeking a highly skilled Assistant Store Manager to lead our retail operations, drive sales growth, and deliver exceptional customer experiences.
The ideal candidate will have a proven track record of leading high-performing teams, driving sales growth, and creating a positive work environment. They will be responsible for coaching and developing team members, managing store operations, and ensuring that customers receive top-tier service.
Key Responsibilities:
- Lead by example, demonstrating a strong work ethic and commitment to excellence
- Coach and develop team members to achieve sales goals and provide exceptional customer service
- Manage daily store operations, including staffing, scheduling, and inventory control
- Create a positive and inclusive work environment that fosters employee engagement and retention
Requirements:
- 2-3 years of sales or customer service experience
- Proven leadership skills and ability to motivate and coach team members
- Strong communication and interpersonal skills
- Able to work in a fast-paced environment and adapt to changing priorities