What are the responsibilities and job description for the Sales and Customer Service Leader position at SPECTRUM?
We are seeking a highly skilled Sales and Customer Service Leader to join our team at Spectrum. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and enhancing store performance. This is an excellent opportunity for an experienced leader who is passionate about delivering exceptional customer experiences.
Responsibilities:
- Lead by example, inspiring and motivating your team to deliver exceptional results in a fast-paced retail environment
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and enhance store performance
- Coach and develop team members to build strong customer relationships and recommend solutions to retain and upgrade customers
- Manage daily store operations, including staffing, scheduling, and compliance with company policies to maintain efficiency and productivity
- Oversee inventory control, enforce company policies, and complete audits to minimize losses and keep the store running smoothly
Requirements:
- 2-3 years Sales/Customer Service experience
- Proven ability to lead others and motivate them to succeed in a goal and incentive-based work environment
- Strong communication and interpersonal skills, with the ability to work effectively with diverse groups
- High comfort level with personal technology and ability to learn new systems quickly
About Spectrum:
Spectrum is a leading provider of cable television, internet, and phone services. We are committed to delivering exceptional customer experiences and creating opportunities for our employees to grow and succeed. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
