What are the responsibilities and job description for the Service Delivery Specialist position at SPECTRUM?
Spectrum is a leading provider of broadband services, offering customers high-speed internet, TV, and voice solutions. As a Field Service Technician with Spectrum, you will play a critical role in delivering exceptional customer experiences by ensuring the timely and efficient installation and repair of our services.
In this position, you will work independently in the field, interacting with customers to understand their needs and providing world-class service to resolve any issues they may be experiencing. You will also be responsible for installing and repairing our services, including cable installations, disconnects, downgrades, and upgrades for residential customers.
To succeed in this role, you must possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. You should also be physically fit and able to work in various weather conditions, as well as climb ladders and navigate confined spaces.
We offer a comprehensive training program that includes hands-on experience and mentoring to help you advance your skills. Our team is committed to growth and development, and we provide opportunities for advancement within the company.
- Competitive pay and benefits package
- Ongoing training and development opportunities
- Dynamic work environment
