What are the responsibilities and job description for the Service Installation Technician position at SPECTRUM?
About the Job
This Field Technician position at Spectrum involves delivering essential services to our customers, working independently with minimal supervision.
Key responsibilities include installing and repairing residential services, providing exceptional customer service, and utilizing technical skills to troubleshoot complex issues.
Responsibilities
- Install and repair residential services, including basic to advanced installations, disconnects, downgrades, and upgrades.
- Provide exceptional customer service, ensuring timely resolution of customer issues and concerns.
- Work independently with minimal supervision, navigating various working conditions and locations.
- Utilize technical skills and problem-solving abilities to troubleshoot and resolve complex issues.
Requirements
- Education: High School diploma or equivalent work experience required.
- Technical Skills: Problem-solving, computer application use, measuring distances, and working with hand tools.
- Skills: Communication, professionalism, time management, organization, critical thinking, and responsible/reliable.
- Abilities: Interpret analytics from meters and handheld devices, troubleshooting, reading, writing, and speaking English.
- Physical: Ability to walk over varied terrain, work in all weather conditions, lift up to 90 lbs, and climb ladders to 32 feet.
- Valid Driver's License: Required, with a satisfactory driving record within company standards.
What We Offer
- Learning Culture: Invested in your growth through extensive training, hands-on experience, and mentoring.
- Dynamic Growth: Opportunities for advancement and career development.
- Competitive Pay: Generous starting pay.
- Total Rewards: Comprehensive package that rewards employees and supports their well-being.
