Sr Manager, Business Intelligence

Do you possess a strategic mindset and strong leadership skills? Looking for a Sr Manager, BI job that drives insights and actionable recommendations from complex datasets? If so, you’ll fit right in with Spectrum’s Business Intelligence team!

 

Spectrum maintains our nearly 32 million customers by offering trailblazing products and services. Our goal is not only to exceed the expectations of our users, but our employees too! In today’s data-driven world, having access to accurate and timely information is crucial to stay competitive and relevant.

 

Spectrum’s Business Intelligence team plays a vital role in not only working towards the company’s goals but improving our decision making through insights and analysis of data. It’s a high-energy job that allows you to focus on all aspects of Spectrum: business and people! You’d be joining a competent team with quality expectations that values partnership, long-term career growth, and great work-life balance. 

BE PART OF THE CONNECTION

In this exciting role as a Sr Manager, BI, you will be responsible for managing a program of business unit-focused initiatives designed to help business partners drive value from information. Responsible for managing the relationship between the Business Intelligence Group (BI) and a key business unit, the role will contribute to Charter’s success by ensuring business needs and goals are realized through analysis and reporting activities of the Business Intelligence Group. This position is in responsible for overseeing the design, development, and implementation of business unit-focused initiatives aimed at assisting business partners in extracting value from information. This functions as a technical specialist who provides management leadership to a team of BI technical professionals who provide succinct, high-quality information to business leaders. Come join our team and help us drive success through data!

 

WHAT OUR Sr Manager, BI ENJOYS MOST

• Actively and consistently support all efforts to simplifying and enhancing the customer experience.
• Providing expert advice and education in the usage and interpretating of business data relevant to the business unit.
• Communicating data nuances and insights to all levels of the company in a clear and concise manner.
• Providing leadership in defining business-critical metrics and analyses that drives the business forward.
• Developing analytic standards for measuring performance within the business unit, leading teams to consensus around analytic approaches and development of reporting priorities across key initiatives.
• Ensuring a consistent and efficient set of information and metrics permeates all levels of the supported business unit across the enterprise.
• Instilling best practices across the company using Business Intelligence tools and philosophies from front-line employee to executive leadership.
• Ensuring that the Business Intelligence architecture evolves to continue to provide fact-based decision making, sophisticated ad hoc capabilities, and fresh insight into the performance of the business unit.
• Accountable for plans and teamwork assignments, guiding work activities, assessing integrated project objectives, escalating and communicating resource needs, ensuring quality reviews are completed, and pushing issue resolution as needed.
• Responsible for overseeing all areas of BI product design, development, and technical strategy based on business needs. Driving the generation of architectural and detailed design documents in accordance with the needed deliverables.
• Ensuring that the technology stack meets the needs of the product and is flexible enough to scale as needs change and usage grows.
• Holding technical discussions and maintaining strategic influence over the data operations team, which will deliver continual data quality reports and take proactive efforts to improve data quality in accordance with data standards.
• Presenting data in a fashion that is easy to understand with proper documentation for successful user adoption.
• Managing the delivery of critical projects through scope/requirement setting, working with the development team to provide information requested, conducting user acceptance testing and packaging the final product for end-user adoption.
• Maintaining a roadmap of the functional area managed with a clear understanding of deliverable and associated deadlines.
• Consolidating redundant reporting and ensuring that information is used consistently and efficiently across the business unit.
• Performing other duties as requested.

WHAT YOU’LL BRING TO SPECTRUM

 

Required Qualifications

• Hands-on IT experience developing BI solutions, data strategies, and data best practices - 8 years
• Experience providing data integration solutions in large-scale enterprise environments - 7 years
• Experience as a BI developer/analyst/architect, or other related roles with BI development practices - 5 years
• Supervisory experience managing teams of employees and contractors - 5 years
• Ability to read, write, speak and understand English
• Ability to perform critical thinking in the area of data analysis and process
• Proven leadership and ability to coach and develop a team
• Possess the intellectual curiosity to work through ambiguity
• Ability to prioritize and organize effectively and manage multiple projects/assignments
• Proven ability to perform effectively in a fast-paced environment
• Expert level knowledge in full life-cycle solution delivery (i.e. data engineering, product development)
• Demonstrated written and verbal communication skills; proficiency in delivering oral and written presentations to large and small groups
• Demonstrated deep working knowledge of business intelligence platforms, database and analytical tools
• Ability to prioritize and organize effectively and manage multiple projects/assignments
• Must have exceptional SQL skills

 

Required Education

 

Bachelor’s degree or foreign equivalent in Information Technology or business-related field, or equivalent experience

 

Preferred Qualifications

 

Experience with Cable TV, Internet, and/or Phone products & services or other related industry experience
 
 

Preferred Education

Master’s Degree or MBA
 
 

Working Conditions

 

Onsite 5 days
 

 

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
• Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
• Total Rewards: See all the ways we invest in you—at work and in life

 

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BBL604 2025-45769 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Salary : $120,800 - $214,200