What are the responsibilities and job description for the Store Management Expert position at SPECTRUM?
About Spectrum
Spectrum is a leading provider of innovative telecommunications services, serving nearly 32 million customers across 41 states. Our Retail Sales team powers over 700 store locations that serve our communities and customers, offering state-of-the-art solutions including Spectrum Internet, mobile, TV, and voice.
As a Retail Store Manager at Spectrum, you will be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed. You will inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive-based work environment.
Key Responsibilities
- Cultivate high-performing teams through best practice sharing and coaching sales reps to reach their personal and professional goals.
- Build positive customer relationships, utilizing probing techniques to overcome obstacles and ensuring store success.
- Communicate with customers in a retail setting, delivering a positive company image while exceeding operational metrics.
Requirements
- 3-5 years of sales and customer service experience in a retail store environment, with a high level of comfort with personal technology.
- Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
- Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle for travel and flexibility to support store hours as business needs dictate.
Benefits
- Dynamic growth opportunities in the industry and evolving technology powers employees' careers as they move up or around the company.
- Competitive pay, generous commissions, base salary, and lucrative incentives.
- Total rewards package that invests in employees at work and in life.