What are the responsibilities and job description for the Store Performance Coach and Trainer position at SPECTRUM?
Are you ready to take your sales career to the next level? Spectrum is seeking a highly motivated and experienced Retail Store Manager to join our team. As a leader in the retail sales industry, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.
About Us
Spectrum is a leading provider of internet, TV, and phone services to millions of customers across the United States. Our retail stores serve as the face of our brand, and we rely on our store managers to deliver outstanding service and drive sales growth.
Job Description
Your primary responsibilities will include:
- Developing and executing strategies to drive sales growth and improve customer satisfaction
- Coaching and developing sales reps to reach their personal and professional goals
- Building positive customer relationships and resolving customer complaints in a timely and professional manner
Requirements
To be successful in this role, you will need:
- 3-5 years of sales and customer service experience
- Working knowledge of software programs, including Excel, Word, and PowerPoint
- Bachelors Degree or equivalent work experience
What We Offer
We offer a competitive salary, generous commissions, and lucrative incentives to our top performers. You will also have access to comprehensive training and development opportunities to help you succeed in your role.
