Systems Engineer III - WiFi Operations

THE SCOPE

Responsible for assisting in the implementation of Release Management activities specifically for the WiFi & 5G Core architectures.  WiFi & 5G Core applications and their associated operating systems and databases. Responsible for Application Administration of WiFi & 5G Core supporting all Charter Divisions. Will participate in full life-cycle of systems engineering activities of high-quality, scalable solutions. 

MAJOR DUTIES AND RESPONSIBILITIES 

• Actively and consistently support all efforts to simplify and enhance the customer experience. 
• Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality. 
• Creates detailed method of procedure documents and functional specifications for configuration changes of new applications / services and for enhancements to existing systems/services. 
• Creates work effort estimates for new features and bug fixes for use in prioritization and release management. 
• Develops core code modules, unit test tools and release notes for enhancements and bug fixes. 
• Reviews new development tools, application frameworks and testing tools for functionality/effectiveness. 
• Installs, administers, configures and maintains WiFi & 5G Core applications including operating systems and related software. 
• Provides 'on call' support to implement changes within the WiFi & 5G Core applications after normal business hours. 
• Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window). 
• Documents systems configurations and upgrades. 
• Designs and implements change and control policies and disaster recovery plans. 
• Monitors and assists in managing applications, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources. 
• Perform other duties as requested by supervisor. 

REQUIRED QUALIFICATIONS 

Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English 
• Advanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality 
• Advanced ability to create detailed documentation to functionally understand new and existing applications 
• Advanced ability to follow and implement established change and control policies and procedures 
• Advanced ability to troubleshoot application problems 
• In-depth knowledge of development tools, application frameworks, and testing tools. 
• In-depth knowledge of OSS applications and software 
• In-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process 
• Ability to effectively transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elements 
• Advanced knowledge of network and systems engineering systems concepts and system/super-system skills, including Cisco UCS, and VMWare systems

Required Education   

• Bachelor's degree in Computer Science or related field, or equivalent experience; May require Industry Standard Certifications 

Required Related Work Experience and Number of Years 

• System Administration work experience - 3  
• Database support and development work experience - 3  

PREFERRED QUALIFICATIONS 

Preferred Skills/Abilities and Knowledge

• Ansible experience in leveraging to build out team capabilities 
• Python experience to leverage as a work force multiplier 
  BASH experience

Preferred Education 

• CCNA/CCNP or equivalent 

#LI-MA

ISY350-NTO 2025-49053 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2025-03-11 11:00 PM (UTC) and will be extended if necessary.

The base pay for this position generally is between $78,900.00 and $139,500.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.



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Salary : $78,900 - $139,500