What are the responsibilities and job description for the Technical Support Associate position at SPECTRUM?
Job Description
We are looking for a Technical Support Associate to join our team. As a Technical Support Associate, you will be responsible for installing and repairing services, as well as providing technical support to our customers.
About the Position
This role involves working outdoors in various weather conditions, using hand tools, and interacting with customers. You will work independently with minimal supervision, performing installations, disconnects, downgrades, and upgrades for residential customers.
Key Responsibilities
- Install and repair services for customers
- Provide technical support to customers
- Work in a variety of weather conditions
- Use hand tools and interact with customers
Requirements
- High School diploma or equivalent required
- Problem-solving skills and technical aptitude essential
- Ability to work at heights and in confined spaces
- Valid driver's license with satisfactory driving record
