What are the responsibilities and job description for the Technical Support Engineer position at SPECTRUM?
Service Delivery
As a Field Technician at Spectrum, you will be responsible for delivering exceptional service to our customers by installing and repairing services, providing technical support, and ensuring that our customers have a positive experience with our company.
Responsibilities
- Install and repair services for residential customers
- Provide technical support and troubleshooting assistance to customers
- Work with hand tools and equipment to install and repair services
- Collaborate with internal teams to resolve customer issues
Requirements
- High School diploma or equivalent work experience
- Problem-solving skills with a technical aptitude
- Ability to work independently with minimal supervision
- Excellent communication and customer service skills
Benefits
- Competitive pay and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The chance to make a real difference in people's lives
