What are the responsibilities and job description for the Telecommunication Specialist position at Spectrum?
About the Job
We are seeking a skilled Outside Sales Representative to join our team at Spectrum. The successful candidate will be responsible for connecting people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.
About the Role
- The job requires the ability to read, write, speak, and understand the English language.
- The ideal candidate will possess engaging interpersonal skills.
- They will be able to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
- They will have a passion to succeed and a strong personal drive to sell to prospective customers.
- They will have the ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
- They will be familiar with computer operating systems and software applications as well as consumer and commercial communication devices.
- They will be able to work evenings and weekends, as business needs dictate to maximize prospective customer contact.
- They will have a valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.
- They will have the ability to work independently with little or no supervision.
Key Responsibilities
- The job requires the acquisition of new residential customers through door-to-door contact from assigned leads.
- The successful candidate will conduct proactive consultative needs analysis with new prospective customers.
- They will develop and present sales presentations/proposals on products and services that meet customers' needs.
- They will accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines.
- They will support team and team goals by actively participating in all sales meetings and training programs as assigned.
- They will achieve monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
- They will complete all administrative tasks related to products sold in accordance with department practice, policies, and procedures.
- They will stay well-informed about our competitors' activities in assigned territory; inform manager of any changing competitive pricing programs, marketing directives, or door-to-door sales tactics.
- They will attend and successfully complete training programs.
- They will perform other duties as requested by supervisor.
Working Conditions
- The role requires spending approximately 90% of the time in an outside environment for extended periods in any season, with potential exposure to inclement weather.
- There will be minimal time in an office environment.
- There will be exposure to moderate noise levels.
