What are the responsibilities and job description for the Video Repair Specialist position at SPECTRUM?
About Us
We are Spectrum, a leading provider of cable and video services. Our company is committed to providing exceptional customer service and exceeding customer expectations.
Job Summary
We are seeking a highly skilled Video Repair Specialist to join our team. As a Video Repair Specialist, you will be responsible for troubleshooting and resolving technical issues related to cable and video services.
Responsibilities
- Troubleshooting and resolving technical issues related to cable and video services;
- Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more.