Sales Operations Associate Analyst

COMPANY SUMMARY

SpectrumVoIP is a privately-owned company founded in 2007, now grown to be the largest Texas-based Cloud Hosted VoIP Provider in the US. We deliver state-of-the-art cloud-hosted phone service utilizing the finest feature-rich platform available in the US. We are uniquely differentiated from competitors in the marketplace in that we offer Unlimited Features to our customers at a simple flat-rate price. Our solution is constantly advancing with the changing environment.

Join a growing company with a fast-paced and engaging work environment that encourages team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking, and dedication to consistently exceeding client expectations.

POSITION SUMMARY

The Travel Logistics Coordinator will manage travel arrangements for all SpectrumVoIP employees. The ideal candidate will have over 3 years of experience in corporate travel logistics and be highly organized, detail-oriented, and able to handle complex travel coordination. This is an in-office position. This position is in our Plano HQ office.

ESSENTIAL JOB FUNCTIONS

• Plan, coordinate, and book domestic and international travel arrangements for employees including candidates, including flights, hotel accommodations, and car rentals.
• Plan, coordinate and book meetings and company events.
• Ensure compliance with SpectrumVoIP’s travel policies and business expense guidelines.
• Manage travel itineraries, including handling any necessary changes or last-minute adjustments.
• Negotiate rates with hotels, airlines, and other travel service providers to optimize cost savings.
• Provides ongoing support to enhance the traveler’s experience, including assisting with flight cancelations and delays, processing payments, and problem solving
• Supports emergency after hours phone line which may include nights & weekends
• Collaborate with HR to reconcile all travel expenses and ensure proper documentation received for reimbursement.
• Audits internal travel systems and reports discrepancies or anomalies.

SKILLS, KNOWLEDGE, AND ABILITIES

·      Self-motivated, self-driven, results-oriented, sense of urgency

·      Excellent interpersonal and communication skills

·      Must possess a strong sense of ownership and accountability.

·      Must be detail oriented and organized

·      Must maintain a high degree of professionalism.

·      Health & welfare benefits (Health, Vision, Dental) eligible after 30 days

·      Additional ancillary benefit plans

·      Employee Assistance Program

·      Paid Training / Expansive Learning Management System (LMS)

·      Paid Holidays

·      Paid Sick Leave

·      Paid Parental Leave

·      Referral Program

·      Flexible PTO plan

·      401K options & matching

·      Opportunities that accompany a high growth organization

JOB REQUIREMENTS

·      High school diploma or equivalent (required)

·      Bachelor’s degree (preferred)

·      3 years of experience in travel coordination or logistics, preferably within a corporate or telecommunications environment.

·      Ability to work independently and handle multiple tasks under tight deadlines.

·      Proficient in MS Excel, Word, PowerPoint, Outlook, MS Teams