What are the responsibilities and job description for the Senior Operations Manager (Hub) - Stevens Point, WI position at Spee-Dee Delivery Service?
Company Overview
Spee Dee Delivery is a family owned and operated company that was started in 1978 by Donald and Sylvia Weeres. Our core business is in standard, next-day, ground delivery. The corporate headquarters and main sort facility is located in St. Cloud, MN. We currently employ over 1,800 employees company wide and over the years we have expanded throughout the Midwest.
Job Summary
The Hub Senior Operations Manager will oversee and coordinate the operations of the hub, including warehouse, CDL, and day operations.
Hours and Wages
- Exempt salary position
- Starting wage is $83,000 - $109,000, based on relevant years of experience, education, certifications, and comparison to other employees already in this role
Duties and Responsibilities
- Oversee and ensure all regional operations are completed
- Prepare, manage, and track regional reports
- Enforce safety, DOT, and company policies
- Review and analyze expenditures and other financial information and provide cost-saving recommendations
- Develop and implement goals and objectives for hub operations, including warehouse, CDL, and day operations
- Implement safety audits and train staff members on safety issues
- Ensure that customer difficulties or problems are investigated and resolved
- Conduct performance evaluations that are timely and constructive
- Address and de-escalate all operational concerns
- Actively participate in hiring and community outreach events in the region
- Facilitate monthly leadership meetings
- Hire, train, discipline, and onboard new staff
- Some travel is required
- Perform other required duties as assigned
Skills and Abilities
- Excellent management skills
- Excellent written and oral communication skills
- Ability to influence, develop and maintain good working relationships across a variety of functional areas and customers
- Strong organizational and project management skills, including meeting deadlines and achieving results
- Thorough understanding of applicable federal, state, local and company safety policies
- Demonstrate sound judgment and decision making considering relative costs and benefits of potential actions; critical thinking logic and reasoning to identify solutions
- Proficient with computer-based management systems and Microsoft Office Suite or similar software
Education and Experience
- At least 21 years of age
- High school diploma or equivalent required
- Bachelor's degree in Business Management or Operations Management or related field preferred
- 5 years of experience in the transportation industry and leadership preferred
- Must hold a valid CDL Class A driver's license OR successfully complete Company paid CDL training program
Physical Requirements
- Ability to pass a DOT physical exam
- Ability to lift up to 50 pounds repetitively and up to 100 pounds occasionally
- Prolonged periods of sitting at a desk and working on a computer
- Ability to work with all types to freight which include, but are not limited to hazardous material, perishable food and alcohol, firearms, ammunition, and live animals
Benefits
- Health Insurance, Dental Insurance, Life Insurance, Paid Time Off (PTO), Employee Assistance Program, 401(k) Plan, Quarterly Bonuses, and more.
EEO and Affirmative Action Statement
Spee Dee Delivery Service, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or protected Veteran status.
Must be able to pass a pre-employment drug screening and a criminal background check.
Salary : $83,000 - $109,000
