What are the responsibilities and job description for the Gallery Attendant - Part Time position at Speed Art Museum?
The Speed Art Museum, in Louisville, Kentucky, is an independent, encyclopedic museum, and the oldest and largest art museum in the state, where our mission is to invite everyone to celebrate art forever. The Speed serves as a cultural hub where people can connect with each other and the work of artists from across the world in new and unexpected ways. Raphaela Platow currently serves as Museum Director.
Established in 1927 by philanthropist Hattie Bishop Speed, the Museum has undergone several renovations and expansions, now occupying over 200,000 sq ft on the University of Louisville’s campus. The most recent of which, led by wHY Architecture’s Kulapat Yantrasast in 2016, tripled the amount of exhibition space and added a state-of-the-art cinema, a family education center, indoor/outdoor café, a Museum Store, and a multifunctional pavilion for performances, lectures, and entertainment to the Speed’s robust offerings. Thanks in part to the generous support of the Owsley Brown Family and the Brown-Forman Foundation, admission to the Museum is Free on Sundays. For more information, visit speedmuseum.org.
Position Title: Gallery Attendant
Reports to: Protection Services Team Leader
Summary: Provides for the safety and protection of Museum employees, guests, and assets by maintaining a positive, welcoming, active, and visible presence throughout the Museum’s public and private spaces. As a member of the Protection Services Department, the Gallery Attendant works closely with their peers, supervisors, and senior staff to fulfill the mission of the museum and provide exceptional guest experiences while maintaining the highest standards of professional practices.
FLSA Status: Non-Exempt
Duties and Responsibilities:
Summary: Provides for the safety and protection of Museum employees, guests, and assets by maintaining a positive, welcoming, active, and visible presence throughout the Museum’s public and private spaces. As a member of the Protection Services Department, the Gallery Attendant works closely with their peers, supervisors, and senior staff to fulfill the mission of the museum and provide exceptional guest experiences while maintaining the highest standards of professional practices.
FLSA Status: Non-Exempt
Duties and Responsibilities:
- Genuinely welcomes all guests and vendors with a friendly, approachable, professional attitude as a host in Museum Galleries and across Museum property
- Assists guests and staff regarding general inquiries
- Maintains security of assigned area artworks by continuously patrolling area and conducting daily inventory of artwork
- Report any observed damage to artwork or facilities immediately
- Responds promptly to, and investigates, all alarm events in assigned area to maintain facility security
- Politely and professionally enforces Museum safety and security policies and procedures with all guests, volunteers, and staff
- Prepares forms and reports, as necessary, in an accurate and timely manner
- Implements timely and appropriate response to Museum policy violations, safety and security concerns and/or breaches, fire, severe weather, and other emergencies by following established security procedures as trained and notifies Supervisory Staff immediately
- Monitors assigned areas (internal and external) for suspicious or unusual activity and immediately reports such activity to the Protection Services Leader on Duty
- Provides proper care and maintenance of assigned uniforms and equipment
- Maintains a neat personal appearance and meets uniform specifications
- Escorts vendors, contractors, or visitors and controls access to secure areas as assigned
- Supports a healthy and safe environment by maintaining clean equipment and assigned work area, which may include minor cleaning or sanitizing of surfaces (i.e. use of Sanitizing Wipes) with proper Personal Protective Equipment (PPE)
- May be cross-trained to support Control Room or other Protection Services operations as needed
- Performs other duties, or related work as assigned, or may be required
Qualifications:
- High school diploma or GED required
- Ability to read, speak, and write clearly and concisely using the English language
- Ability to be First Aid, CPR, and AED Certified, maintain certification, and render medical assistance as necessary
- Maintains a professional image at all times – position requires wearing a uniform and meeting uniform standards
Essential Skills:
- Ability to work a varied schedule including weekends, evenings, and late nights
- Guest-service oriented personality
- Focused on attention to detail, taking initiative, and maintaining a positive attitude
- Demonstrates integrity, dependability, exceptional interpersonal skills and ability to effectively work with people at all levels of organization
- Ability to work independently, be flexible for interruptions and changing priorities
- Ability to remain calm, and exercise good judgement and discretion when dealing with stressful and difficult situations
- Ability to politely and professionally work with all guests, staff, volunteers, and contractors and as needed enforce Museum security and safety policies
- Ability to operate basic computer programs for e-mail, training, and general business purposes
- Previous Guest Service and/or Security experience preferred
- Previous Museum experience preferred
Work Environment
- To include, but not limited to museum space (gallery and non-gallery), offices, exterior grounds of the facility, parking garage, and other .
- Work in all weather conditions
Physical Requirements:
Ability to complete the following tasks with/without reasonable accommodations so the requirements of this position can be fully met:
- Must be able to remain in a stationary positions during shift.
- Communicates using English language.
- Sees and hears or uses prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.
- Move equipment, supplies, etc. of up to 30 pounds throughout the workday.
- Moves throughout the Museum property – may include use of stairs, step-stools, ladders
- Positions self to reach, bend, squat/crouch, climb, kneel, crawl and twist, as needed.
- Use computer, telephone, and communications equipment (cell phone, radios, etc.)
Position Type/Expected Hours of Work
- This is a non-exempt position. This position is eligible for overtime pay.
- Works beyond normal working hours, on weekends and/or holidays when necessary
DISCLAIMERS: The above job description is not an exhaustive list of all duties and responsibilities of the position and in no way is to be construed as a contract. As with all positions at the Speed Art Museum employment is “at will” on both the part of the organization and the employee. Employment is not for a set period and may be discontinued by either party for any reason with or without notice.
For consideration all qualified internal and external candidates must submit application and resume through this Internet portal. Your interest in the Speed Art Museum is appreciated; however, only candidates selected for interview process will be notified.
The Speed Museum requires employees to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. To request an accommodation, please contact jbivens@speedmuseum.org for information. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination.
The Speed Art Museum prohibits discrimination in employment, programs, and activities on the basis of race, national origin, color, creed, religion, sex, age, disability, veteran status, sexual orientation, gender identity, or associational preference. The Speed Art Museum also affirms its commitment to providing equal opportunities and equal access to museum facilities.
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