Job Description
Job Description
Company Overview
Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana.
SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.
For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.
How Are We Different From the Competition?
- Local Ownership
- Quality Service
- Training and Certification
- Multi-Point Courtesy Check and Service Review
- Free Top-Off Service
- Maintenance Records
- Affordable Rates
Job Summary
The cashier is responsible for establishing and maintaining good customer relations and to accurately complete paperwork required to track and service customers. Performs other duties not directly stated below, as instructed by either the Manager or Assistant Manager.
Employment Qualifications
Commitment to excellence at all levels of serviceRetail experience, automotive experience helpfulGood communication skills, cheerful and friendlyEnthusiastic attitude and good work ethicBasic computer and office management skillsClean and neat appearance, good telephone voiceResponsibilities
Customer Relations / Business Development
Greets and interacts with the customers in a friendly, professional, and inviting mannerExplains the SpeeDee Franchise Organization preventative maintenance services and pricing structure in order to achieve high customer satisfaction and increased sales.Reviews services performed and bills out the customerObtains any technical information from manager or tune-up technicians in response to questions from customersPresents all promotional materials to customersMaintains marketing programs as directed by managerAnswers telephone in an approved mannerWorks to maintain a team effort of quality customer serviceShop Operations
Maintains spotless customer service / office areaMaintains spotless customer restroomsGreets and writes up work orders for customers when business trends dictate the needConforms to the standards and procedures prescribed by the SpeeDee Franchise Organization Daily Operations Manual and store policiesMaintains appointment schedulerMaintains operations of office computer system and daily cash receiptsBenefits / Perks
Growth OpportunitiesLocally Owned and OperatedSafety You can Trust
