Camping Coordinator

Job Title: Camping Coordinator at Camping World Racing Resort

Reports to: Camping Operations Manager

PART TIME POSITION

Charlotte Motor Speedway is the heart of Speedway Motorsports’ nationwide network of entertainment venues. The company maintains a consistent focus on four core principles:

• Take care of teammates
• Be known for remarkable events
• Positively impact the community
• Profitably improve

The ideal candidate will adopt a GLOBE mentality. GLOBE stands for Generously Lending Our Best Efforts. This is done by holding themselves and their teammates accountable for taking our best practices “the last mile” – optimizing them for maximum value to all of our stakeholders while sharing insights on how to improve our company. The ideal candidate will also be a productive and proactive self-starter who is passionate about his/her duties and willing to put forth the extra effort to achieve excellence.

Position Summary:

This position is a part time role at Camping World Racing Resort. We are a fast paced campground located on the Charlotte Motor Speedway grounds that is open daily with over 350 full hookup campsites. You will be asked to provide excellent customer service to our guests by answering phones, making reservations, checking guests in, answering questions about the campground, and the speedway events. The position requires learning our software, some computer work and answering our web based phones. Part time role is limited to under 30 hours a week. This position is hourly. Occasional weekends, if needed.

Job Responsibilities:

Arrive and make sure you are logged onto the computers and ready to start work at the time assigned to you.

Greet guests, distribute pertinent info for the reservation, guide guests to their assigned site and help enforce the rules and regulations of the campground.

Answer the phones and provide superior customer service. Making reservations, providing clear and correct info to the caller, and making sure all the charges are correct and the reservation is complete.

When a guest arrives, check them in, complete the paperwork, and make sure they know how to get to their site.

Report and assist the Camping Operations Manager as needed.

The above description denotes some of the specific characteristics that are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.

Charlotte Motor Speedway and Speedway Motorsports is an equal opportunity employer.