What are the responsibilities and job description for the Customer Service Representative (CSR)/Warehouse position at Speedway Packaging?
The Customer Service Representative coordinates between the customers and warehouse staff.
Responsibilities:
·Responsible for managing all incoming calls and emails from customers.
-Responsible for managing customer issues, complaints, and inquiries in a timely manner and ensuring customer satisfaction at every point in the customer journey from first contact to final resolution.
Skills:
- WMS experience
- Excel
- Email organization
- Customer Service
- Warehouse environment
- SAP is a plus
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $18
