Car Wash Manager

Speedy Clean is a growing chain of car wash locations in Wisconsin and Michigan.

We are hiring a General Manager for our Iron Mountain site. The manager will be responsible for commercial accounts, site operation, customer satisfaction, and a staff of 3 attendants.

Depending on performance, additional management opportunities may be available as time progresses.

The manager will be responsible for overall site operation but also either the weekday morning shift (8 AM - 1 PM) or the afternoon shift (1:00 PM – 6:00 PM), Monday thru Friday. Additional hours may occasionally be required in a supervisory capacity on other shifts.

Attendants and manager are responsible for the following at the wash:

• Opening and closing the wash according to checklists
• Cleaning wash equipment as required
• Directing cars safely onto the conveyor
• Providing safety instructions to customers
• Assisting customers with memberships and payments
• Displaying a positive attitude and providing a superior customer experience
• Maintaining a professional appearance

Additional management duties are:

• Engage in efforts to boost wash sales and establish membership base
• Establish commercial fleet accounts within the geographic area
• Social media engagement and marketing
• Retain customers and convert to monthly memberships when appropriate
• Handle customer complaints and concerns via telephone and email
• Ensure cleanliness of the site is maintained
• Ensure all equipment is working and arrange for maintenance as required
• Hire and Train new wash attendants
• Supervise team performance
• Preparing and holding weekly status meetings

Specific general manager responsibilities are:

• Manages Schedule
• Makes deposits and completes deposit paperwork 2-3 times/month
• Orders chemicals
• Ensure chemicals are changed when necessary
• Orders supplies from management as required
• Sets standards for attire, presentation, and behavior at wash
• Sets standards for employee sales technique in consultation with management
• Sets monthly sales goals and communicates to employees
• Holds weekly all-hands meetings
• Monitors wash performance and condition and engages with maintenance staff
• Weekly or Monthly meetings with management

Job requirements:

• 3 years of retail experience, including as manager or assistant manager
• Excellent communication and strong interpersonal skills in person, on the telephone, and via email
• Ability to recognize areas of improvement and make changes using good judgment
• Solid writing and grammar skills
• Professional, punctual, reliable and neat
• Organized with strong attention to detail and accuracy
• Trustworthy and ability to handle confidential information
• Ability to work harmoniously with co-workers, clients and the general public
• Computer proficient. Mechanical competency is a plus.
• High School Diploma required, Associates in Business preferred

Compensation: $20/hr

Please send a resume and brief cover letter describing your background.

Applicants must pass a background screen indicating a clear criminal record prior to hiring.

Job Type: Part-time

Pay: $20.00 per hour

Expected hours: 25 – 35 per week

Benefits:

• Employee discount

Experience:

• Management: 1 year (Required)

Work Location: In person

Salary : $20