What are the responsibilities and job description for the Customer Service Representative position at Speedy Glass USA?
For over 75 years Speedy Glass has worked tirelessly to deliver the best service and top-tier products to our customers. As an established industry leader certified by the Auto Glass Safety Council, we proudly serve our community through in-shop and mobile auto glass repairs that are unsurpassed for quality and safety.
We have a Customer Service Representative opportunity at our Wasilla location.
The opportunity comes with a competitive salary that is based on your customer service experience
As a Customer Service Representative, you will
- Be the face of the branch, providing exceptional customer service to every guest, every time
- Quote, prepare work orders & invoices, and receive payment for all services provided
- Schedule and assign work orders to the appropriate team member.
- Resolve customer requests in a timely and efficient manner.
- Open and close the branch; utilizing closing procedures to ensure all daily financial records are accurate
- Perform all other duties as assigned
You will need
- State issued Driver’s license and clean driving record
- Physical Requirements: Sitting/computer use for extended periods of time
Because we believe happy and healthy employees provide the best service to customers, we offer a comprehensive and customizable benefits package that includes medical, dental, vision, life insurance, 401K with company match, PTO paid on each paycheck, paid holidays, and paid sick days.
Experience
Preferred- 1 year(s): Customer Service
Licenses & Certifications
Required- Driver's license
