What are the responsibilities and job description for the Collection Agent position at Speedy Solutions?
Job Summary
We are seeking a dedicated and detail-oriented Collection Agent to join our team. The ideal candidate will be responsible for managing accounts receivable and ensuring timely collection of outstanding debts. This role requires strong communication skills, a solid understanding of medical terminology, and the ability to negotiate effectively with clients. The Collection Agent will play a crucial role in maintaining the financial health of our organization by managing collections efficiently and professionally.
Responsibilities
- Contact clients via phone or email to collect outstanding payments on accounts.
- Negotiate payment arrangements and terms with clients while maintaining a professional demeanor.
- Review accounts payable and ensure all relevant information is accurate and up-to-date.
- Utilize financial software to track collections and maintain accurate records of all transactions.
- Understand and apply medical terminology, including ICD-10 coding, as it relates to collections in the healthcare sector.
- Collaborate with the revenue cycle management team to resolve any discrepancies or issues related to billing.
- Maintain compliance with all relevant laws and regulations regarding debt collection practices.
- Provide excellent customer service while addressing client inquiries or concerns related to their accounts.
Experience
- Previous experience in medical collections or a related field is preferred.
- Familiarity with accounts payable processes and telemarketing techniques is beneficial.
- Strong mathematical skills for calculating payment plans and understanding account balances.
- Proficiency in using financial software for tracking collections and managing accounts.
- Knowledge of revenue cycle management principles is an advantage.
- Excellent negotiation skills to facilitate successful payment arrangements.
Candidates should possess a proactive attitude, attention to detail, and the ability to work independently as well as part of a team.
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Paid time off
Work Location: In person
Salary : $17
