Mail Center Clerk - Now Hiring

Mail Center Clerk

The Mail Center Clerk for the Spelman College Mail Center is an employee who works in a high volume, high traffic environment and has the primary responsibility for receiving and distributing mail (including parcels) to the Spelman College community.Participate in clerical and delivery duties. Calculate postage and advise customers as to the most efficient and economical methods of mailing postal materials.

• Receive, sort, and distribute incoming campus and United States Postal Service mail and correspondence to customer mailboxes according to mail service guidelines; Avg annual volume of 740,000.
• Utilize the Smart Track tracking system to capture signatures of patrons when delivering trackable items;
• Deliver accountable mail and parcels over the counter and to departments capturing signatures on the signature pad and entering this information in the smart track computer
• Research and mark-up undeliverable and nixie mail according to Mail Markup Manual;
• Troubleshoot and resolve inquiries where it pertains to letters mailed to Spelman College;
• Provide services to patrons at the window or by telephone concerning services, products, policies, and procedures;
• Process large last-minute mailing with time-sensitive deadlines; volume could exceed 2500 pieces
• Advise customers as to the most efficient and economical methods of mailing postal materials;
• Prepare outgoing mail for dispatch to the U.S. Postal Service according to U.S. Postal guidelines. The average annual volume is 710,000;
• Utilize the internal Mail Center application when forwarding mail and parcels to former Spelman College students according to U.S. Postal guidelines. Average 700 forwarding entries;
• Assist patrons with preparing letters and parcels for shipment utilizing the U.S. Postal web-based Click n Ship application;
• Operate PowerPost high-volume meter machine to calculate, apply postage, and seal envelopes on all domestic mail, international mail, and special mail services.

High School diploma, or equivalent, and one – two years of related work experience preferred.This position requires strong customer service skills as well as good verbal and written computer skills. Computer literacy is required. Knowledge of United Postal Service, United Parcel Service, FedEx, and DHL/Airborne procedures and guidelines preferred. Experience with postal meters and other mail-related machines is preferred.Good oral and written communication skills are required when interfacing with students, faculty, employees, and equipment vendors. Also, the incumbent must be able to read, analyze, and interpret documents such as operating and maintenance instructions, and procedural manuals.To perform this job successfully, an individual must have beginner skills using Microsoft Office Suite (Word, Excel, and PowerPoint).

Two years of related work experience is preferred.

A valid Georgia Driver’s License is Required.

While performing the duties of this job, the employee is regularly required to: stand, walk, reach with hands and arms, and talk or hear. The employee is frequently required to: use hands for computers, and postal equipment, to move items and lift and/or move up to 50 pounds using appropriate equipment provided by the department. The employee is occasionally required to: sit, and lift up to 100 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Days

1% - 25%

Full-time

Non-Exempt

1

SC0533P

01/31/2023

Yes

Spelman College is an EEO/Minority/Female/Disabled/Veteran/Title IX Employer and we participate in E-Verify. We are a smoke-free campus.

Due to the ongoing pandemic, Spelman College has instituted a COVID-19 testing requirement. You will need to provide a negative COVID-19 test result within five (5) days of your start date. Acceptable tests include: PCR, Rapid Antigen, or results of an at home self-test. When providing test results of an at home self-test, your full name and test date must be written down legibly alongside your final results. The cost related to testing is not a reimbursable expense by the College. Please email your negative test results to Yemi Brown, PharmD Manager of COVID-19 Operations at prior to your first day on campus.

In addition, due to the heightened risk of contracting COVID-19 and the spread of variants, Spelman College requires up-to-date COVID-19 vaccination of all faculty, staff, and students (collectively “Campus Community”) that have job duties, attend classes, or are otherwise present on campus. You will need to submit proof of up-to-date COVID-19 vaccination (full vaccination and a booster) prior to your first day on campus or you may seek a medical or religious exemption to the vaccination requirement by providing the necessary documentation to: Yemi Brown, PharmD Manager of COVID-19 Operations, at . Upon receiving your Spelman Technology log-in credentials, please keep your vaccination or exemptions records up-to-date using .

It is our hope to minimize transmission of the coronavirus in the workplace and academic setting by requiring occupational protection such as requiring face masks be worn indoors, encouraging frequent handwashing and promoting adherence to the community testing cadence.