Medical Receptionist/Administrative Assistant

This FT position is Monday thru Friday with flexible hours including the following tasks and qualifications.

Client Intake Process – 50%

· Call client’s insurance to check benefits & eligibility.

· Data entry of client information into computer network.

· Data entry of billing information & credit card information.

· Ensuring client intake paperwork flow to therapists.

· Knowledgeable of insurance processes to answer client questions & concerns.

Administrative Support – 25%

· Interface with billing and IT companies to resolve system issues and staff issues.

· Interface with clients on their accounts and billing issues.

· Process client credit card transactions.

· Answer, refer, and transfer calls on multi-line telephone.

· Use of copier, fax machine, and scanner.

· Maintain integrity of waiting room and restrooms supplies & cleanliness.

Staff Administrative Support – 25%

· Interface with therapists and administrative staff to resolve issues.

· Run weekly reports for client accounts and billing issues.

· Maintain client handouts.

· Answer phones regarding client appointment with therapists.

· Clarify client accounts receivable issues.

Minimum Requirements

Education

· High School Diploma with some College preferred.

Experience

· Two years of clerical or administrative support required with data entry and medical experience preferred.

· Two years of customer service experience required.

Other Qualifications

· Be actively engaged and look for opportunities to use talents and skills; take initiative with projects and ownership of the process while achieving excellence.

· Knowledgeable of Microsoft Office Suite.

· Use of photocopier, scanner, fax, multi-line phone system.

· Ability to speak and write professionally and follow oral and written directions.

· Ability to do simple math calculations to determine client insurance payments.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Medical Specialty:

• Psychiatry

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 2 years (Required)
• Computer skills: 1 year (Required)
• Insurance verification: 2 years (Required)

Ability to Relocate:

• Omaha, NE 68137: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $20