What are the responsibilities and job description for the Account Manager position at Sperber Landscape Companies LLC?
You will be the primary contact for your clients, building long-term relationships that foster satisfaction, retention, and ancillary sales. You will also oversee field operations and supervise a Production Manager, who works with the crew to deliver fantastic service in the field.
You’d be responsible for-
Client Satisfaction:
- Developing and maintaining long-term relationships with clients
- Performing site walkthroughs with clients to ensure quality and service
expectations are met - Facilitating the resolution of client concerns to ensure renewal
Sales:
- Proactively presenting site enhancement ideas to your clients
- Generating referrals from existing clients and passing them to the Business
Developer - Developing accurate estimates for new and existing clients, maintaining
acceptable gross margins that support the branch’s financial goals
Operations:
- Assisting in overall leadership of the branch
- Maintaining satisfactory accounts receivable levels
- Coordinating with the Branch Administrator to ensure branch databases contain
up-to-date client information
Salary : $65,000 - $80,000
